![]() ![]() Realize fast ROI by having the ability to adapt scheduling needs and accelerate growth as your business returns to work in the new normal. Contact a sales representative for detailed pricing information. Manage virtual or in-person appointments from anywhere. This page is provided for information purposes only and subject to change. Field Service Technicians (Mobile Employees) and Contractors require at least one (1) Dispatcher in order to use the scheduling tool.ĭispatcher and Technician licenses may not be used for a contact center, call center, or customer case management application. Field Service Plus may be used for those applications. Existing customers can purchase as many Technician (Mobile Employee) user licenses as needed. ![]() This requirement can also be met with the Field Service Plus bundle, as it includes the Service user functionality. Salesforce Lightning Scheduler supports location- and capacity. With this tool, you enable customers to schedule a meeting, phone call, video call, or in-person discussion with members of your team, right on your website. Existing Service Cloud customers require at least one (1) Dispatcher license. Salesforce Lightning Scheduler is a Salesforce add-on that allows your customers to book appointments with your business. Assign the Salesforce Scheduler Resource permission set to the users who you have created or. Enable the Let a user be included in appointments in Salesforce Scheduler permission. Here’s how Salesforce Scheduler determines the start time for the next time slots: Start Time Start Time of Previous Slot + Appointment Start Time Interval. On the permission set overview page, under System, click System Permissions. Here’s how the start time of the first time slot is calculated: Start Time 8:45 AM + (30 Minutes - (4530) Minutes) 8:45 AM + 30 Minutes - 15 Minutes 9:00 AM. This would allow us to send reports to people who do not need a regular user license but are still interested in seeing reports from Salesforce. NOTE: Field Service requires at least one (1) Service Cloud user license. Starting with Salesforce Spring 2021 update, customers who use Salesforce Lightning Scheduler can do the following via Revenue Grid’s Lightning Scheduler adapter (LSA). In the License list, select Salesforce Scheduler, and click Save. I love the emailing of scheduled reports enhancement being implemented in Winter 09, however its a shame that we cant add additional email addresses of non-users to send the reports to. Please contact a sales representative for detailed pricing information. ** Monthly logins-based Contractor and Contractor+ licenses available. Unlimited Edition versions of Dispatcher and Technician are $300/user/month and Field Service Plus is $350. First review the requirements and purchase appropriate licenses for Genesys Cloud. ![]() Do More with Lightning Scheduler API Calls Simplify Setup with Lightning Scheduler Setup Assistant Add a Pass to Apple Wallet (iOS Only) Update Paths with Dependent Picklists on Mobile Devices Show or Hide Field Labels and Skip Related Files from Inserted. Above pricing available on Enterprise Edition. Genesys Cloud for Salesforce works with Service Cloud, Lightning. Lightning Scheduler: Guest User Scheduling, Chronos for Lightning. * All per user products require an annual contract. ![]()
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